WELCOME
If your experience with other call centers makes you feel as if you have lost control over your company's business process, or if you have experience problems with quality and turnaround time, sluggish response, shortcomings in performance, or even faced problems due to lingual accent variation, then you have come to the right place.
Bethel Communications is here to serve you as your number one call center. Our excellent team and proper management will ensure all your outsourcing needs are fulfilled.
Our Mission
To be an innovator in superior quality in the Nearshore BPO industry by providing "Quality Service First Time and Every Time." Leading Belize as the BPO of choice for clients and employees.
Our Vision
To develop quality relationships with our employees, clients and the community in which we operate through meaningful engagement and support.
Our Values
Our values help shape our culture. Bethel Communcations is a Nearshore BPO focused on Six (6) pillars. 1. Quality 2. Professionalism 3. Operational Excellence 4. Fairness 5. Kaizen 6. Humility.
Our Story
Bethel Communications established in 2014 is a boutique Contact Center and BPO focused on delivery quality unmatched services 24/7/365 to small and medium size businesses. Our management boasts over 15 years of direct call center management in the Nearshore geography, serving small and large corporations.
Founded by Malcolm Sobers - President and CEO - Bethel moved from 5 employees to a strong 100 Seat delivery center in the heart of Belize City, Belize. Mr. Sobers with over 16 years of Call Center and BPO msanagement has injected much needed quality of service and pride of job within the organization.
Bethel considered the only true 24/7/365 operation in Belize serves clients in both the Voice and Non-voice industries across many verticals. Bethel's ascension to high quality employees and seamless relationships between them and our clients business has allowed us to grow at a steady pace. With the plan to double its capabilities by Fall of 2017.
OUR SERVICES
Management
Our Management team is built on real experience of 15+ years of Call Center and BPO management in the Nearshore Geographies. With a commitment to excellence and a "No Retreat No Surrender" approach, our team meets and exceeds client expectations from pre-launch to expansion. With our people as the core element of the management focus, human capital development and direct employee engagement allows us to operate in synchronicity.
Why Work For BETHEL COMMUNICATIONS
Our Culture
At Bethel Communications, management and employees are very enthusiastic, friendly and committed when it comes to executing our mission.
Teamwork and Synergy
Synergy is better than my way or your way. It's our way. We are very passionate towards all employees skills and ideas.
Professionalism
We strive to maintain professionalism at Bethel Communications. It's NOT the job you DO, it's HOW you DO the job.
Trust and Integrity
The strengths of our organization derives from the honesty and integrity from our management and employees. Honesty is the best policy.
Company Awards
At Bethel Communications we ensure all of our employees are satisfied, enthusiastic, and rewarded for their quality work and service.
Succeed
We ensure all our employees are on the ladder to success and no one is left behind. The joy of success comes from hard work, dedication, and determination.